Introduction
Beyond J.C. Group OPC ("we," "us," or "our") operates the BJC mobile application (available on the Google Play Store) and the website at bjcgroupopc.com. This Privacy Policy describes how we collect, use, disclose, and protect information when you use our services.
By using our app or website, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.
Information We Collect
We collect the following categories of information:
Personal Information You Provide
| Data Type | Purpose |
|---|---|
| Full name | Account identification and order personalization |
| Email address | Account creation, login, email verification, and password recovery |
| Phone number | Order communication and account verification |
Information Collected Automatically
- Order history — details of products ordered, order timestamps, and order status
- Favorites — products you save to your favorites list
- Loyalty points — earned through purchases for rewards
- Device information — device type, operating system, and push notification tokens
Permissions-Based Data
- Location (Geolocation) — used to identify nearby branches and provide location-based services. Collected only when you grant permission.
- Camera — used if you choose to upload a profile picture or scan a QR code. Accessed only when you grant permission.
- Push notifications — used to send order updates, promotional offers, and announcements. You can disable these at any time in your device settings.
How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Process and fulfill your orders
- Track and award loyalty points
- Send order status updates and notifications
- Communicate promotional offers, new products, and announcements
- Improve our app, menu offerings, and customer experience
- Provide customer support
- Detect, prevent, and address fraud or security issues
Third-Party Services
We use the following third-party services that may collect information used to identify you:
- Google Firebase — authentication (email/password and Google Sign-In), cloud database (Firestore), push notifications (FCM), and app hosting
- Google reCAPTCHA — protection against automated abuse and bot traffic
- Google Play Services — app distribution and updates
These services have their own privacy policies governing the use of your information. We encourage you to review them:
We do not sell, rent, or trade your personal information to any third party.
Data Storage and Security
Your data is stored securely using Google Firebase's cloud infrastructure, which employs industry-standard encryption (TLS/SSL in transit, AES-256 at rest) and access controls. We implement Firebase Security Rules to restrict data access to authorized users only.
While we take commercially reasonable measures to protect your information, no method of electronic storage or transmission over the Internet is 100% secure. We cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide our services. If you delete your account, we will delete your personal data, order history, and favorites from our systems. Some data may be retained for a limited period to comply with legal obligations or resolve disputes.
Your Rights
You have the right to:
- Access — request a copy of the personal data we hold about you
- Update — correct or update your personal information through your account settings
- Delete — delete your account and all associated data directly within the app
- Withdraw consent — revoke permissions (location, camera, notifications) through your device settings at any time
- Opt out — unsubscribe from promotional notifications
To exercise any of these rights, you may use the in-app account settings or contact us using the information provided below.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us so we can take appropriate action to remove such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically. Continued use of our services after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us: